1. How often should I refill the water tank during use?
The 300ml water tank holds enough water for a standard cleaning session, so you typically will not need to refill it midway through your routine.
2. Can I use mouthwash inside the water tank?
Yes, you can mix a small amount of mouthwash with water, but make sure to rinse the tank thoroughly with clean water afterward to prevent buildup.
3. Is the device safe to use in the shower?
Yes, the water flosser features an IPX7 waterproof design with protected buttons and charging ports for safe use in damp environments.
4. How much is shipping and how long does delivery take?
ADMREL offers FREE worldwide shipping with complete end-to-end tracking. We process and ship orders within 1 to 3 business days. Delivery to the US and UK usually takes 4 to 11 days, while other international orders may take slightly longer. If your package gets lost or stuck in transit, we will send you a replacement for free. You can track your package anytime directly on our site.
5. Where can I safely purchase the authentic product?
You can only buy genuine items directly through the official website at Admrel.com. Avoid third-party sellers on other marketplaces to protect yourself from counterfeits. To ensure a safe order, always buy directly from the official ADMREL store using our secure checkout, which supports Credit/Debit cards, PayPal, Shop Pay, and Klarna.
6. How does your return and money-back process work?
We stand behind our products with a simple, hassle-free return policy. If your package arrives damaged or defective, we will send you a brand-new replacement right away without making you go through complex return steps. If you are still not completely satisfied with your order, we provide a 100% money-back guarantee.
7. How do I get in touch with your support team?
Our customer care team is available 24/7 to help you. You can reach us anytime by sending an email to hello@admrel.com or by using the live chat feature on our website for quick help.
8. Do you have verified buyer reviews for ADMREL?
Yes! ADMREL proudly holds a 4+ star average rating on the Shop App network and other verified review platforms. This is a result of our careful product quality checks and our strong focus on customer satisfaction.
