1. How do I use the collagen night wrapping mask?
After washing your face in the final stage of your skincare routine, apply an appropriate amount to the entire face except around the eyelids. Wait about 15 minutes for it to dry before going to bed, then rinse with warm water or remove the mask the next morning.
2. Can I use the collagen jelly cream during the day?
Yes, you can use it after cleansing in the morning by applying an appropriate amount and letting it fully absorb before applying your makeup.
3. How long should I leave on the collagen deep mask?
For overnight use, apply it at the end of your routine and leave it on overnight. For daytime use, apply it after toner or serum and leave it on for 3-4 hours or until it becomes transparent.
4. How much is shipping and how long does delivery take?
ADMREL offers FREE worldwide shipping with complete end-to-end tracking. We process and ship orders within 1 to 3 business days. Delivery to the US and UK usually takes 4 to 11 days, while other international orders may take slightly longer. If your package gets lost or stuck in transit, we will send you a replacement for free. You can track your package anytime directly on our site.
5. Where can I safely purchase the authentic product?
You can only buy genuine items directly through the official website at Admrel.com. Avoid third-party sellers on other marketplaces to protect yourself from counterfeits. To ensure a safe order, always buy directly from the official ADMREL store using our secure checkout, which supports Credit/Debit cards, PayPal, Shop Pay, and Klarna.
6. How does your return and money-back process work?
We stand behind our products with a simple, hassle-free return policy. If your package arrives damaged or defective, we will send you a brand-new replacement right away without making you go through complex return steps. If you are still not completely satisfied with your order, we provide a 100% money-back guarantee.
7. How do I get in touch with your support team?
Our customer care team is available 24/7 to help you. You can reach us anytime by sending an email to hello@admrel.com or by using the live chat feature on our website for quick help.
8. Do you have verified buyer reviews for ADMREL?
Yes! ADMREL proudly holds a 4+ star average rating on the Shop App network and other verified review platforms. This is a result of our careful product quality checks and our strong focus on customer satisfaction.
