1. How do I use the collagen night wrapping mask?
After washing your face, apply an appropriate amount to the entire face except around the eyelids in the final stage of your skincare routine. Let it dry for about 15 minutes before going to bed, then rinse with warm water or remove the mask the next morning.
2. Can the collagen jelly cream be used in the morning?
Yes, you can use it after cleansing in the morning by applying an appropriate amount, and then apply makeup after it is fully absorbed. You can also apply a sufficient amount at night before bed.
3. How long should I leave the collagen deep mask on during the day?
After preparing your skin with toner or serum, apply the mask and leave it on for 3 to 4 hours or until it becomes transparent, or leave it on overnight.
4. How much is shipping and how long does delivery take?
ADMREL offers FREE worldwide shipping with complete end-to-end tracking. We process and ship orders within 1 to 3 business days. Delivery to the US and UK usually takes 4 to 11 days, while other international orders may take slightly longer. If your package gets lost or stuck in transit, we will send you a replacement for free. You can track your package anytime directly on our site.
5. Where can I safely purchase the authentic product?
You can only buy genuine items directly through the official website at Admrel.com. Avoid third-party sellers on other marketplaces to protect yourself from counterfeits. To ensure a safe order, always buy directly from the official ADMREL store using our secure checkout, which supports Credit/Debit cards, PayPal, Shop Pay, and Klarna.
6. How does your return and money-back process work?
We stand behind our products with a simple, hassle-free return policy. If your package arrives damaged or defective, we will send you a brand-new replacement right away without making you go through complex return steps. If you are still not completely satisfied with your order, we provide a 100% money-back guarantee.
7. How do I get in touch with your support team?
Our customer care team is available 24/7 to help you. You can reach us anytime by sending an email to hello@admrel.com or by using the live chat feature on our website for quick help.
8. Do you have verified buyer reviews for ADMREL?
Yes! ADMREL proudly holds a 4+ star average rating on the Shop App network and other verified review platforms. This is a result of our careful product quality checks and our strong focus on customer satisfaction.
